About
I began my journey in the travel industry after an amazing trip to the Secrets Resort Montego Bay, Jamaica in 2023. I wanted to help others experience the beauty and relaxation that I had enjoyed so much.
I started a course with the Travel Institute and completed my TAP certification. I then went on to complete my CTA (Certified Travel Associate) in 2024. I signed on with my Host Agency Outside Agents in August of 2024. Recently I attended a Kickstart- one week intensive course with Outside Agents in Jacksonville, Florida.
I have completed my training for Royal Caribbean Master of Adventure, Princess Cruise Line Commodore and Norwegian Cruise line Masters Degree. I have also completed my Hawai'ii Destination Expert Training and Princess Cruise Line Alaska Expert. I am eager to learn and would love the opportunity to discuss your vacation dreams with you!
As a physical therapist for 30 years, I also have extensive experience with children to adults who have disabilities, both physical, neurodiverse and cognitive impairment. I want all of my clients to experience their vacation to the best possible level.
SPECIALTY CERTIFICATIONS
PROFESSIONAL DEVELOPMENT
I'm proud to say that I've earned the prestigious Certified Travel Associate (CTA) designation from The Travel Institute. This advanced certification demonstrates my deep commitment to professionalism and a comprehensive understanding of the travel industry. It signifies that I've mastered 15 critical areas of study, ranging from geography and customer service to itinerary planning and sales strategies. My successful completion of the proctored, closed-book exam, along with the ongoing requirement for continuing education, assures my clients that I possess the expertise and up-to-date knowledge necessary to provide exceptional travel planning services.
I'm proud to share that I've attained a Master's Degree through NCL University. This achievement demonstrates my advanced level of expertise and dedication to the Norwegian Cruise Line brand. It signifies that I've taken a deep dive into the intricacies of NCL's products, services, and sales strategies, moving far beyond foundational knowledge to a truly comprehensive understanding.
My Master's degree from NCLU not only provides me with enhanced benefits like further reduced rates on sailings and CLIA credits, but it also solidifies my position as a highly knowledgeable and proficient travel advisor. I'm confident in my ability to deliver exceptional value and personalized experiences to clients looking to book a cruise with Norwegian.
I'm a Princess Academy Commodore, a title that signifies my deep expertise and dedication to Princess Cruises. This means I've undergone extensive training, mastering everything from ship specifics and destinations to MedallionClass® technology, allowing me to craft exceptional and personalized voyages for my clients. My comprehensive knowledge, combined with the Elite Captain's Circle benefits I've earned—which I experience firsthand and can better explain—ensures I provide the most up-to-date information and deliver truly unforgettable Princess cruise vacations.
Achieving ALGPro Certified Specialist status means I've taken a deep dive into the expansive world of ALG Vacations' brands, destinations, and services. Through a comprehensive, self-paced online program, I've gained an in-depth understanding of how to efficiently navigate their booking tools like VAX VacationAccess, master the nuances between their diverse portfolio of brands (like Apple Vacations, Funjet Vacations, Travel Impressions, and more), and expertly handle everything from simple bookings to complex group itineraries. This certification signifies my commitment to providing clients with the most up-to-date information, the best value, and truly seamless vacation planning experiences across the wide range of destinations and products offered by ALG Vacations. It also comes with perks like eligibility for specialized FAM trips and continuing education credits, further enhancing my expertise and keeping me at the forefront of the travel industry.
I completed Royal Caribbean University's Master's program, and it's been a game-changer for me as a travel agent. It's not like a traditional college degree; it's all about making me a Royal Caribbean expert.
The training covered everything from every ship in their fleet to all the dining options, entertainment, and activities onboard. I learned about every kind of stateroom and suite, and became familiar with their global itineraries and destinations, including awesome shore excursions. It also taught me how to truly understand what my clients want so I can perfectly match them with the right Royal Caribbean cruise.
Earning this Master's means I'm now recognized as a "Master of Adventure", which is pretty cool! I get listed on Royal Caribbean's website, and I even get some sweet perks when I travel myself. It's given me so much more confidence in selling Royal Caribbean cruises, and that's definitely translated into happier clients.
I've reached the Diamond level in Carnival Cruise Line's Learn and Earn Program, and I want to share what that means for you, my valued clients. Essentially, it confirms I'm an absolute expert on all things Carnival. I've thoroughly learned about every ship, every itinerary, and all the best ways to customize your vacation to fit exactly what you're looking for.
This top-tier certification means I can craft the perfect Carnival getaway for you. I'll use my in-depth knowledge to find the best deals, the ideal stateroom that meets your needs, and activities tailored to your preferences, whether you're looking for relaxation, adventure, or family fun. You can feel confident knowing you're working with someone who truly understands the ins and outs of Carnival cruises. My goal is to provide you with unparalleled expertise and complete peace of mind, ensuring your Carnival cruise experience is smooth, enjoyable, and perfectly planned from start to finish.